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Services Process

Requirement from the customer → Services department (Register, Accept and Handle, Track) → Offer online troubleshooting, consultation, and quotation
→ Under warranty → Depend on the usage circumstances of the issue → Evaluate the customer’s demands → The customer replaces parts or CVC arranges engineer to repair the machine→ Complete
→ Out of warranty → CVC analyzes the abnormal circumstances→ Evaluate the customer’s demands → The customer replaces parts or CVC arranges engineer to repair the machine → Complete
→ Complaint → Set up an new project to provide consultations → Reply the progress → Close


After Sales Service

  1. CVC engineer goes to the customer to install and operate the machine, and train the customer how to operate and maintain the machine, etc.
  2. We have complete maintenance records and integration, and track the progress in every phase to ensure the quality of customer service.
  3. CVC offers equipment integration, planning, and provides our recommendations for the demands of customer’s plant.

Contact information

CVC Technologies, Inc.

10861 Business Drive, Fontana, CA 92337, USA
Phone: +1 (909) 355-0311
Fax: +1 (909) 355-0411
http://www.cvctechnologies.com
E-mail: sales@cvcusa.com

CVCUSA East coast office

1855 New Highway, Suite C, Farmingdale NY 11735
Phone: +1 (909) 355-0311
Fax: +1 (909) 355-0411
E-mail: sales@cvcusa.com

CVC Technologies, Inc. (Taiwan)

Asia Pacific Headquarters

No.190, Gongye 9th Rd., Dali Dist., Taichung City 412, Taiwan
Phone: +886 (4) 2496-3666 (Rep.)
Fax: +886 (4) 3705-6555
E-mail: sales@cvctechnologies.com

CVC Technologies, Inc. (India)

601/602, Manmandir Suraksha, Building No.3, Nahur Village Road, Mulund (W), Mumbai - 400 080
Phone: +91 (22) 2562-1242, +91 (22) 2562-1243
Fax: +91 (22) 2562-1244
E-mail: sales@cvctechnologies.com

CVC Technologies, Inc. (China)

No.77, Kangzhuang Road, Kunshan, China
Postal Code: 215314
Phone: +86 (512) 8363-6368
Fax: +86 (512) 8363-6638
E-mail: sales@cvctechnologies.com